Auto-Renewal Policy
How Auto-Renewal Works
With subscriptions:
1. You're charged on your renewal date
2. Subscription auto-renews month-to-month or year-to-year
3. You keep uninterrupted access
4. This continues until you cancel
Renewal Schedule
Monthly Subscription
- Renews every 30 days from signup
- Charged monthly to your payment method
- Can cancel anytime before renewal
Yearly Subscription
- Renews every 365 days from signup
- Charged once annually
- Can cancel anytime before renewal
Example Timeline
- Sign up: January 15
- Monthly renewal dates: Feb 15, Mar 15, Apr 15, etc.
- If you cancel Feb 10, last day of access is Feb 15
- You're not charged Feb 15
Renewal Reminders
We'll send you:
- Email 7 days before renewal
- Shows renewal date and amount
- Option to update payment method
- Option to cancel
Failed Payment
If payment fails:
- We'll notify you via email
- You have 3-5 days to update payment
- If not updated, subscription suspends
- Access returns when payment succeeds
Changing Renewal Date
Contact support to adjust:
- Your renewal date
- Monthly vs. yearly schedule
- (Some platforms don't allow adjustment)
Billing Receipts
You'll receive:
- Receipt for each renewal
- In your email
- Link to download invoice
- Can also view in account dashboard
Tax Considerations
- Subscriptions may be tax deductible
- Consult your tax professional
- We don't provide tax advice
- Keep receipts for your records
Viewing Upcoming Renewal
In your account:
1. Go to Billing or Subscription
2. See your renewal date
3. See amount that will be charged
4. See payment method on file